In the digital age, curation of content has become a winning tactic for communicators. Eve and curation do not oppose. They are linked and act as a complement to convey coherent messages and detect interesting topics to share via media. According to Wikipedia, content curation is 'a practice that consists of selecting,
The customer relationship is constantly changing and companies are constantly looking to renew their offers to consumers. One of the latest innovations in this area is to implement a chatbot to boost their customer relationship services and deliver an attractive promise of being available 7 days a week, 24 hours a day.